FAQs

THE MINIES: Jewelry for Two Hearts, One Love

THE MINIES isn't just a jewelry brand, it's a celebration of love's connections. We create pieces that transcend adornment, becoming symbols of the unique bond between couples. With THE MINIES, you'll find jewelry that whispers your love story, a silent expression of shared moments and unwavering commitment.

THE MINIES specializes in beautiful and delicate pieces crafted from 92.5 sterling silver.

Yes! We use only high-quality 92.5 sterling silver for all our jewelry. This ensures a beautiful shine, durability, and affordability.

Yes, tarnished silver jewelry can be cleaned. There are various silver cleaning solutions and polishing cloths available that can effectively remove tarnish. However, be cautious with gemstones and delicate pieces, as some cleaning methods might be too harsh.

We offer customization options for certain pieces. Contact our customer service for more information about personalizing your silver jewelry.

We provide a ring size guide that you can use to measure your finger accurately. You can also visit a local jeweler to get your ring size professionally measured.

We offer various shipping options, including standard and expedited shipping. Shipping costs and delivery times may vary based on your location. You can find detailed information on our Shipping page.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 7 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Yes, we only use genuine gemstones in our silver jewelry pieces. Each piece is accompanied by information about the authenticity of the gemstones used.

You can reach our customer support team through the Contact Us page on our website. We're here to assist you with any questions, concerns, or inquiries you may have.

Yes, we offer elegant gift packaging options for our silver jewelry items. You can select the gift packaging option during the checkout process.

Absolutely. We prioritize the security of your personal and payment information. Our website uses industry-standard encryption technologies to ensure a secure shopping experience.

Currently, we operate exclusively through our online store and do not have physical retail locations.

Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to monitor the delivery status of your package.

Sterling silver is a classic and versatile metal that complements many styles. It's also hypoallergenic for most people, making it a great choice for those with sensitive skin.

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location

To keep your sterling silver jewelry looking its best, we recommend:

• Storing it in a cool, dry place when not in use.
• Polishing it gently with a soft cloth to remove tarnish.
• Avoiding harsh chemicals and cleaning agents.
• Removing your jewelry before showering, swimming, or exercising.

Will my sterling silver jewelry tarnish?

Sterling silver naturally tarnishes over time. This is a normal process caused by exposure to air and certain elements. With proper care, you can minimize tarnishing and easily restore the shine.

Absolutely. We prioritize the security of your personal and payment information. Our website uses industry-standard encryption technologies to ensure a secure shopping experience.